Ruby Twist Pro Support

Product Support & Resources

Welcome to the Ruby Twist Pro support page.
Here you can find the user manual, product information, images, and helpful resources for your Ruby Twist Pro.


đź“– User Manual

Please refer to the user manual for detailed instructions, safety information, and product specifications.

View / Download User Manual


⚡ Quick Start Guide

New to the Ruby Twist Pro? Follow the quick start guide to learn how to set up and use your device.

View Quick Start Guide


🎥 How to Use

Watch our setup and usage video for a quick walkthrough of the Ruby Twist Pro.

Watch Video


🖼️ Product Images

View and download high-resolution product images for the Ruby Twist Pro.

Ruby Twist Pro

Ruby Twist Pro


đź“‹ Product Specifications

Product: Ruby Twist Pro
Type: Injector Style Ball Vaporizer
Heating: Ball-based thermal heating
Material: Titanium
Voltage: 110V/220V


📦 What's in the Box

  • 1x Ruby Twist housing, filled with 155pcs 2.5mm ruby balls
  • 1x Micro Matrix Bowl, with both 14.4mm and 18.8mm glass joints
  • 1x Micro PID Controller
  • 1x Coil Heat Stand
  • 1x 20mm Round Heating Coil, with wooden handle and coil heat-guard
  • 1x Hex wrench with screws
  • 1x Mini SQP - Scoop and Tamper
  • 1x Wooden Handle Brush
  • 1x Stirring/Dab Tool
  • 1x Power Cable
  • 2x Mesh basket screen for Micro Matrix Bowl
  • 2x 1.5mm CNC stainless steel screens
  • 1x 100-pack, 2.5mm ruby balls
  • 2x Viton o-rings for Micro Matrix Bowl
  • 2x 15.5mm mesh screen

Please refer to the product packaging for the exact contents of your kit.


🛠️ Warranty & Support

If you have any questions about your Ruby Twist Pro or need assistance, please contact our support team.

Contact Support

For warranty information, please refer to the user manual or contact us directly.


Need Help?

If you have any questions about setup, operation, or troubleshooting, please contact us.

SZCrossing Tech
Website: www.szcrossing.com